Select and order your EMQ® folding bike

Once we receive your order, we’ll take care of two things:

1. We’ll immediately let your chosen dealer know that your order is on its way and share your details with them. This allows the dealer to contact you as soon as your new EMQ® has arrived and is ready for collection.
2. We’ll start preparing your new EMQ® for you, exactly as you configured it in our webshop.

Your new EMQ® will arrive at your chosen dealer almost fully ready to ride. They’ll carry out a final check, make any necessary adjustments and ensure everything is just right.

As soon as your EMQ® is 100% ready to ride, the dealer will contact you to arrange collection.

After placing your order, your new EMQ® folding bike will normally be ready at your chosen dealer within 10 working days.

Please note that some models or colours may have a longer delivery time. If this is the case, you’ll always find the current delivery information at the top of the order page for that particular EMQ® folding bike.

Not sure? Feel free to call us on 020 411 0456 and we’ll be happy to tell you the latest delivery time for your preferred model and colour.

We offer a range of secure payment options in our webshop. You can pay using iDEAL, credit card, Klarna Pay Later, PayPal or bank transfer.

We have deliberately chosen to have every EMQ® folding bike delivered through an authorised EMQ® dealer.

Your dealer will make sure your EMQ® is fully ready to ride. With a quality folding bike, we believe good personal service is just as important. Your dealer can explain how to use your bike and its folding mechanism, let you try it before taking it home and make any final personal adjustments if needed. They can also advise you on servicing and maintenance.

This means you can get the most out of your new EMQ® folding bike from day one, while immediately knowing where to go whenever you need service or support.

You can choose from over 100 EMQ® sales and service locations.

Absolutely. Every EMQ® folding bike is delivered through an authorised EMQ® dealer.

Your dealer will make sure your EMQ® is fully ready to ride. They’ll explain how to use the bike and its folding mechanism, give you the opportunity to try it and make any personal adjustments if needed. They can also tell you everything you need to know about servicing and maintenance.

This way, you can enjoy your new EMQ® with confidence from day one and you’ll immediately know where to go for future service and support.

You can choose from over 100 EMQ® sales and service locations.

Of course. In fact, we recommend it.

You can easily book a test ride at one of our 100+ sales and service locations:

Book a test ride →

Our comparison page makes it easy to compare the different EMQ® folding bikes and find the model that best suits your needs.

Still not sure? Feel free to call us on +31 20 411 0456. We’ll be happy to help you choose.

Your EMQ® is designed to give you years of carefree riding. That’s why your EMQ® comes with a 2-year statutory warranty. In addition, we offer a 3-year warranty on the frame and a 4-year warranty on the motor.

To keep your EMQ® in good condition and maintain your warranty cover, regular servicing is important. We recommend having your bike checked and serviced every 1,000 kilometres and at least once a year.

Parts that naturally wear through normal use, such as brake pads, are not covered by the warranty. The same applies to damage or faults caused by improper use or modifications made to the bike.

We have more than 100 sales and service locations across the Netherlands, Belgium, Germany, France and Austria.

You’re also always welcome at the EMQ® workshop for servicing, repairs or personal advice.

Our address is:

Abberdaan 10
1046 AA Amsterdam
The Netherlands

Please call us on +31 20 411 0456 to make an appointment.